SBH Queensland has recently developed a number of policies to guide our services. If you are a member or service user and would like a copy then please contact us.

  • Registration policy for families
  • Service Access policy for adults
  • Individual Needs policy for adults
  • Decision making and choice policy for adults
  • Duty of Care policy
  • Privacy dignity & confidentiality policy for families
  • Client Files policy for families
  • Privacy, Dignity & Confidentiality policy for adults
  • Participation and Integration policy for adults
  • Valued Status policy for adults
  • Complaints policy
  • Board Code of Conduct
  • Critical Incident Reporting
  • Developing Policies and Procedures
  • Computer security policy
  • Continuous Quality Improvement Policy
  • Board Roles & Responsibilities
  • Financial management
  • Insurance and Indemnity
  • Workplace Health and Safety
  • Criminal History Checks
  • Document Control
  • Acceptable Use of ICT
  • Latex Allergy
  • Staff use of private motor vehicles
  • Abuse, assault and neglect policy
  • Staff Recruitment and selection policy
  • Job Description policy
  • Staff Induction policy
  • Staff Performance Review policy
  • Staff Time Off in Lieu (TOIL) policy